Return & Refund Policy

Effective Date: April 4th, 2025
Company: Dialed Golf LLC (Texas, USA)

At Dialed Golf, each item is made to order, and because of this, all sales are final.

No Return Policy

We do not accept returns or exchanges unless the item you receive is defective, damaged, or incorrect. Please double-check your order before placing it. Once an order is submitted, it cannot be changed or canceled.

Wrong Item or Order Issue?

If you receive the wrong item or something arrives damaged or defective, you're eligible for a 100% refund or replacement.

To begin the process, contact us at:
📧 help@dialedgolf.com

Please include:

  • Your order number

  • A brief description of the issue

  • Clear photos of the item received (if applicable)

If your return is accepted, we’ll send a prepaid return shipping label and instructions for sending the item back. Items sent without first contacting us will not be accepted.

Non-Returnable Items

We do not accept returns on:

  • Made-to-order or customized items

  • Sale or clearance items

  • Gift cards

If you're unsure about a product, feel free to contact us before purchasing.

Exchanges

Due to our made-to-order process, we do not offer direct exchanges. If there’s an issue with your order, reach out to us and we’ll help resolve it as best we can.

Refunds

Once we receive and inspect your return (if applicable), we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 10 business days.

Please note, your bank or credit card provider may take additional time to post the refund.

If it has been more than 15 business days since we approved your return and you haven’t received your refund, please contact us at:
📧 help@dialedgolf.com

Contact Us

If you have any questions about your order or this policy, feel free to reach out:
📧help@dialedgolf.com

We appreciate your support and understanding. Stay Dialed.